Shop with Confidence: 30-Day Returns & Exchanges
At Chakra Luz LLC, your satisfaction is our priority. That’s why we offer a simple and reliable 30-Day Return & Exchange Policy.
Eligibility: To qualify for a return, all item(s) must be unused, in their original condition, and in the original packaging.
Damaged or Missing Items: These must be reported within 14 days of receipt so we can resolve the issue quickly.
Timeframe: Returns are not accepted after 30 days from the invoice date. No credit or exchanges will be issued on damaged items or items not received unless Chakra Luz LLC is notified within 30 days.
Shipping: Shipping costs are non-refundable, unless the item you received was defective or the error was on our part. In all other cases, the buyer is responsible for return shipping costs.
Returns Address:
Chakra Luz LLC
415 Bishea Ct.
Fairborn, Ohio 45324
USA
Refunds: Once your return is received and inspected, we’ll notify you by email. Refunds are typically processed within 1–5 business days and applied to your original method of payment.
If you have any questions about our Return & Exchange Policy, feel free to call us at (937) 560-3544.